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5 Reasons to Outsource Your Insurance Billing

One Claim is the solution for managing insurance invoices. We know managing invoices is overly frustrating, so that’s why we have a better way. With One Claim Solution, you can accelerate cash flow and improve profitability while focusing more on what matters most… and that’s running your business.

  1. The first reason as to why you should outsource your insurance billing is simply to help you get paid faster. We know that it takes way too long to get paid… sometimes more than 75 days. With One Claim Solution, invoices get paid on an average of 32 days, however many invoices get paid quicker than that. Say goodbye to ever getting paid later than 75 days again!
  2. Secondly, your team spends a ton of time and effort working with adjusters. With One Claim Solution, insurance billing resources are reallocated or removed altogether. Start sending your invoices and claim documents to us instead, not the carrier. We’ll organize, create, and submit a claim packet to the insurance company on your behalf!
  3. Reason number three is we handle your insurance invoices from submission to collection. More often than not, adjusters constantly push back on invoices and claim documents. Collections increase measurably, often more than offsetting our fee. Our claim advocates are experts in restoration billing and communicate with adjusters daily to push your invoice through the carrier’s claim processing system.
  4. The fourth reason as to why you should outsource your insurance billing is our attorneys will analyze your work authorization and a few recent insurance invoices to identify areas that strengthen and improve your processes. We’ll help you make a few suggested modifications, which will enable us to do our best work for you! We also ensure the carrier cuts a check and gets it to you pronto, by directing the carrier to make a payment for what is owed. We’ll track the check and ensure there are no hang ups along the way to your mailbox!
  5. And lastly, we try our hardest to make it free for everyone. One Claim Solution takes a percentage of what we collect on your behalf. There are no other charges! And the cherry on top is that we don’t get paid until the carrier pays you first!

Want to get started? Here’s how:

  1. Jump on a call with our team and help us better understand your restoration business. This is the time to ask us anything you want – we will probe a bit, too.
  2. Provide us with your work authorization, contract and basic data on your insurance invoices. We’ll analyze this to see where and by how much we can add value to your invoices.
  3. Reconnect live to talk through your Baseline Review Package, which includes specifics on our service offering and pricing. If you’re ready to move forward, we’ll send you a billing agreement to review and execute 
  4. Then, it’s time to get onboarded. Our Onboarding Manager will work directly with you over the next few weeks to ensure you are ramping up with us. Among other things, we’ll help you modify your work authorization, pricing, and documentation practices, which in turn enable us to do our best work for you.
  5. From then on, send your invoices and claim documentation to us, NOT the carrier. We’ll take care of the rest!

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry

CTO

Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith

COO

Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud

CEO

Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl

Co-Founder

Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!