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Simplify Restoration Insurance Billing with OCS’s Contractor Portal

When you’re in the restoration business, staying on top of insurance claims can be time-consuming and overwhelming. At One Claim Solution, we’ve provided expert restoration company billing services for contractors for years. We understand how important it is to be able to easily track ongoing claims and payments. We also understand how valuable it is to have easy access to analytics based on your restoration company billing data. That’s why we developed our Contractor Portal—a tool designed to make restoration company billing simpler, more transparent, and more efficient.

What is OCS’s Contractor Portal?

Our Contractor Portal allows you to submit your claims and supporting documents directly to us. You can upload everything from invoices to work authorizations. From there, we handle packaging the information, submitting it to the insurance carrier, and negotiating payment for you.

“It’s not a complicated software,” Alisha Yartzoff, Director of Contractor Success, explains. The portal is designed to streamline claims to help you focus more on your business and less on paperwork.

How the Contractor Portal Started

The Contractor Portal wasn’t built overnight—it’s the result of ongoing feedback from contractors. A year ago, it started as a simple claim submission tool, allowing contractors to upload necessary documents like invoices and work authorizations to the restoration company billing team at OCS. 

“It’s been organic how we built it over time,” Alisha explains. Based on feedback from contractors, we continuously added features like in-depth analytics, payment tracking, and more, all designed to address the specific needs of contractors. This collaborative approach has shaped the portal into a powerful tool that makes managing restoration company billing easier and more transparent.

Main Contractor Portal Features

Over time, the portal has evolved based on contractor feedback. Here are some of the features that One Claim’s contractors can take advantage of through the portal:

  • Claim Submission: Upload all necessary documentation for a claim in one place.
  • In-depth Analytics: Get real-time reporting and insights into your claims and OCS’s performance.
  • Messaging: Send messages directly from the portal to our restoration company billing services team to get answers to claim-specific or general questions.
  • Granular Permissions: Control who on your team can access different features and analytics available through the portal.
  • Multi-Organization Access: Manage claims for different locations or businesses without juggling multiple logins.
  • Payment Tracking: Track payments issued to your office and confirm receipt through the portal.

A bar chart showing restoration company billing analytics using OCS's contractor portal.

Why Use the Contractor Portal?

The main benefits of the portal can be summarized in two key areas: ease of use and transparency.

  1. Ease of Use: The portal is designed to be user-friendly and requires minimal setup. Contractors can sign up, log in, and start submitting claims right away.
  2. Transparency: You gain more visibility into claim status, payment tracking, and the overall performance of OCS. “We wanted to give as much transparency into our process as possible,” Alisha explains.

We’re constantly improving the portal to meet the needs of our clients. Exciting developments are on the horizon to make the Contractor Portal user experience even better.

Get Started with OCS

At OCS, the goal of our restoration company billing services and Contractor Portal is to make your life easier by successfully and transparently managing your claims. If you’re ready to streamline your insurance billing process, contact us today and experience the Contractor Portal for yourself.

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry

CTO

Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith

COO

Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud

CEO

Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl

Co-Founder

Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!