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Privacy Policy

This Privacy Policy describes how One Claim Solution (“One Claim Solution,” ,” “we,” “our,” or “us”) collects, uses, and shares personal information of users who visit this website (the “Website”) or otherwise submit a case submission to us. This Privacy Policy does not apply to One Claim Solution’s collection of information by any other means, including without limitation from its clients in the course of representing them.

Each time you (“You” or “Your”) use the Website, the then-current version of this Privacy Policy will apply. We encourage You to review this Privacy Policy periodically for any changes. IF AT ANY TIME YOU FIND THIS PRIVACY POLICY UNACCEPTABLE, YOU MUST IMMEDIATELY LEAVE THE WEBSITE. Unless One Claim Solution obtains Your express consent, any revised Privacy Policy will apply only to information collected after the date of the revised Privacy Policy.


HOW WE COLLECT INFORMATION COLLECTION

One Claim Solution collects information through the Website that You voluntarily provide to us, such as Your name, email address, phone number, address, and any information that You submit with an online case submission form or when You join the firm’s email list. Your information may include identifiers, such as Your email address, professional, employment, or transactional information, categories of information protected under California Civil Code §1798.80, such as Your phone number, and characteristics of protected classifications under state or federal law. You need not provide One Claim Solution with personal information as a condition of using the Website. However, Your failure to provide certain personal information when asked will prevent certain features of the Website from functioning and may prevent One Claim Solution from effectively responding to Your requests.

One Claim Solution also uses cookies and other technologies to automatically collect technical information when You visit the Website. This information may include internet or other electronic network activity information and geolocation data. A cookie is a string of information that a website stores on a user’s computer or device, and the purpose is to identify You as a unique user of a website. One Claim Solution uses these common tools, including cookies that may be placed by third parties, to gather information that web browsers and devices automatically make available, such as the user’s Internet Protocol (“IP”) address, internet service provider (“ISP”) domain name, computer and web browser type, pages visited on the Website, and other activity on the Website. For more information about how cookies and tracking technologies are used, see below.

We may also collect public information, such as if You post a review about One Claim Solution and tag us or the Website on social media.


HOW WE USE AND DISCLOSE INFORMATION

One Claim Solution uses the personal information You provide to perform the function(s) in connection with which You provide it, such as to respond to Your inquiries and provide You with newsletters and legal updates that may be of interest to You. We may also use Your information for business purposes, such as analytics, to operate, customize, and improve the Website, to comply with legal requirements or law enforcement, to maintain the security of the Website, and as otherwise disclosed to You at the time Your information is collected. Further, we may use Your information for commercial purposes, such as to send You marketing communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link within the email or contacting us as outlined below. In other words, Your information is processed for purposes of responding to You and investigating potential legal services, for legal purposes, in our legitimate interests in providing, improving, and marketing our services, or with Your consent.

One Claim Solution may disclose Your personal information to third parties who assist One Claim Solution in performing its functions, such as service providers. One Claim Solution may also disclose Your personal information under the following circumstances: (i) when required to do so by law; (ii) in response to a subpoena, court order, or other valid process; (iii) to protect against security incidents, fraud, or illegal activity; (iv) to debug, operate, and improve the Website; (v) when One Claim Solution believes in its sole discretion that disclosure is necessary to protect the property or rights of One Claim Solution, third parties, or the public at large; (vi) as part of a potential business transfer or bankruptcy, as described below; and (vii) as otherwise requested or consented to by You. One Claim Solution may further share de-identified aggregate information. One Claim Solution does not disclose Your personally identifying information, such as Your name and email address, to unaffiliated third parties for direct marketing without Your express consent.

One Claim Solution uses cookies, web beacons, and similar tracking tools and technologies on the Website for these purposes: (i) to operate, display, improve, and maintain the security of the Website; (ii) to store Your preferences so You do not have to re-enter them each time You use the Website; (iii) to gather visitor and access information relevant to analytics, performance, and customization of the Website; and (iv) for advertising purposes and to create the best user experience. For example, Google Analytics is used to analyze trends. One Claim Solution and third-party marketing partners, including Google LLC, Facebook, Inc., and Twitter, Inc., may also use advertising cookies to display relevant advertisements to You based on Your use of the Website and other websites; as part of this practice, Your internet activity and device information may be shared with these third parties and vice versa, and One Claim Solution may advertise to You on third-party websites and platforms after You access the Website. Google allows users to customize cookie preferences in the Google Ads Settings page and to install a Google Analytics Opt-Out Add-On. For more information, visit the Google Cookie Policy. You can also learn more about how to decline or control cookies and about third-party data collection and advertising practices, including how to revoke consent to advertisements, by visiting http://www.allaboutcookies.orghttp://www.youronlinechoices.com/uk/your-ad-choices , http://www.networkadvertising.org/choices, and www.aboutads.info/choices.

If You do not wish to have cookies placed on Your computer or other device, or if You do not wish for automated technologies to collect and use mobile device information about Your mobile device, You should update Your browser and device settings before accessing the Website, with Your understanding that certain features of the Website may not function properly as a result and Your agreement that You assume all responsibility for any resulting loss of functionality.


BUSINESS TRANSFERS; BANKRUPTCY

One Claim Solution reserves the right to transfer Your personal information to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of One Claim Solution’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information will be subject to this Privacy Policy, or to a new privacy policy if You are given notice of that new privacy policy and an opportunity to affirmatively opt out of it. Personal information submitted or collected after a transfer may be subject to a new privacy policy adopted by One Claim Solution’s successor organization.


THIRD-PARTY WEBSITES

The Website contains links to third-party websites and platforms, including social media pages. This Privacy Policy does not apply to any information collected, used, or shared by third parties, and One Claim Solution does not control and is not responsible for third parties. Before visiting or providing personal information to any third party, You should review its separate terms and privacy policy, and You should take those steps necessary to, in Your discretion, protect Your privacy.


COMMUNICATIONS MADE TO THIRD PARTIES BY MEANS OF THE WEBSITE

The Website contains the “share” this page or article feature to allow You to share information about One Claim Solution through Your social media accounts or by sending an email on Your behalf to the indicated recipient with links to certain Website pages. If You choose to share content through social media, You will be redirected to the third-party social media platform. If You choose to share content through Your email, Your name and email address will appear in the “From” line of such email, while the “Subject” line and body of the email message will explain the email’s contents. One Claim Solution does not retain, share, or store any recipient email address provided in connection with this type of feature.

You acknowledge that any communications sent by You to third parties by means of the Website (e.g., through a “share this page” or “tell-a-friend” form), whether by email or otherwise, are not private, and such communications may be read by third parties with or without Your knowledge. Further, You agree that the content of any communications that You send to third parties by means of the Website shall be non-confidential and non-proprietary. One Claim Solution reserves the right to use such communication for any purpose subject to this Privacy Policy.


SECURITY AND RETENTION OF PERSONAL INFORMATION

One Claim Solution maintains reasonable security procedures and practices to protect against the unauthorized access, use, and disclosure of Your personal information. However, no system can be secure, and Your security also depends on You. One Claim Solution will retain Your information for the length of time necessary to fulfill the purposes outlined herein, unless a longer retention period is required or permitted by law or order. Information provided through the Website is processed and secured by web servers and systems in the United States.


CALIFORNIA DO-NOT-TRACK DISCLOSURES

Without changing or revoking any of Your privacy protections contained in this Privacy Policy, One Claim Solution does not alter its behavior or change its services upon receiving “do-not-track” signals (which allows You to tell websites that You do not want certain online activities tracked), as the term appears in Cal. Bus. & Prof. Code §22575(b)(5).


CHILDREN’S PRIVACY RIGHTS

The Website is not directed to children under thirteen years of age, and it is the policy of One Claim Solution to not knowingly collect personal information of children under the age of thirteen.


PRIVACY RIGHTS AND CALIFORNIA’S SHINE THE LIGHT LAW

Under certain privacy laws, if they apply to You, You have the right to access, correct, obtain, and delete Your personal information, and the right to opt-out of, object to, and withdraw consent for certain privacy practices and to not receive discriminatory treatment for the exercise of Your privacy rights. To make any privacy request on behalf of Yourself or through a designated and authorized agent, please contact us as outlined below with Your name and email address. We may verify Your request with information that One Claim Solution maintains about You. One Claim Solution does not sell Your personal information. If you would like to make any request to access, delete, modify, or restrict processing of Your personal information, please contact us as outlined below.

Under California’s “Shine the Light” law, California residents who provide personal information through the Website may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as outlined below.


CONTACT INFORMATION

We can be reached at info@1-claim-solution.com, (602) 854-8461, or 335 E Germann Rd, Suite 340/370 Gilbert, AZ 85297
Date: July 5, 2023



Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry

CTO

Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith

COO

Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud

CEO

Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl

Co-Founder

Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!