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How OCS’s Insurance Billing Services Empower Your Restoration Business

Restoration contractors meet with the team at a restoration insurance billing company

At One Claim Solution, we are a restoration insurance billing company that is passionate about helping restoration businesses get paid more fairly, quickly, and reliably. We act as an extension of your business, managing all of your restoration insurance billing so that you are free to focus on other areas of your business. Here are some of the ways our team strives to empower your business through our restoration insurance billing services: 

Accelerated Cash Flow

In our industry, there’s a delay between services and payment. This can pose financial challenges for restoration businesses, especially when that delay before payment is longer than it needs to be. Speeding up your time to pay can be a delicate art. You need to be there when adjusters reach out, but you don’t know when that will be. You need to build relationships with adjusters, but that can be challenging when you’re already stretched thin with the other demands of your business. 

When you turn over restoration insurance billing to OCS, we actively pursue faster payment on your behalf. Our adjuster communication process is designed to get you the best payments in the shortest amount of time. You don’t have to worry about answering calls from an adjuster when you’re out in the field. Instead, you can just leave it to our team. Your mind can rest easy, knowing that you have a reliable source of cash flow. 

Improved Profitability

When your business’s profitability is low, it begins to impact the quality of the services you provide for your customers. One Claim handles the whole insurance claims and collections process, securing higher payouts on your behalf. “We have the manpower on our end to go in and defend the work that they’re doing at the prices that they want to charge,” Connor Trahan, OCS Account Executive, explains. This streamlines your business’s finances, making collections efficient and reliable. Our restoration insurance billing services can help you achieve healthy profit margins, allowing you to continue to provide exceptional services for your customers.

More Bandwidth

Claims submission and follow-up can eat up a lot of your restoration business’s time and effort. This drain on your resources can carry over to other areas of your business. When you turn claims management over to our restoration insurance billing team, it frees up hours of your team’s time. With the increased bandwidth, your restoration business is able to:

  • Improve core services
  • Strengthen customer relationships
  • Improve employee morale
  • Improve internal training
  • Expand service offerings
  • Take advantage of growth opportunities

Experts in Every Area of the Restoration Industry

OCS is much more than a go-between between you and insurance companies. We’re also experts in our field. Our team is made up of a variety of industry veterans, including:

  • Prior restoration business owners and technicians
  • Prior claims adjusters from different insurance companies
  • Leading restoration industry legal experts

The experience our team brings to the table gives us an in-depth understanding of every aspect of the property insurance and restoration industry. We take that expertise and put it into action for our restoration contractors.

Because we work with so many different restoration contractors, we have a broader perspective on industry trends and experiences. If your restoration business is struggling with something, we can recommend solutions based on what we have seen work for others.

Let Our Restoration Insurance Billing Company Strengthen Your Business

We understand that it takes a lot of trust to turn over insurance billing collections to another team. Let us earn your trust. Reach out to us today to see how we can help your restoration business thrive and grow.

Connor Trahan

Account Executive

Hi there! I’m Connor, the Account Executive for One Claim. My goal is to guide our contractors through the sales process, ensuring you’re equipped with all the information you need to make your decision and hit the ground running once aboard. We view ourselves as an extension of your business and I strive to make the process an enlightening and consultative one.
My career has primarily been focused in software sales over a few different industries but the last few years were spent helping general contractors solve similar problems to what we’re doing here at OCS! Outside of work, I love spending time with my family, cooking and boating during the summer months.

Nicole Liesenfelt

Director, Human Resources

Hello! I’m Nicole, and I’m here to champion for our employees, recruit for new talent, and impact culture at One Claim Solution. I find satisfaction in supporting a memorable employee experience and bring innovation, problem solving, and strategic view to the process. Nothing is more important than our people, and a healthy culture is my top priority! I have had the pleasure of building my career in various sectors, specializing in small to medium size firms focused on high-growth. My experience is centered around driving and implementing change, leading high-performing teams, and driving process improvements. I am excited to make an impact at One Claim. Outside of work, my family and I enjoy getting outdoors as much as possible to explore beautiful Colorado!

Elizabeth McGlone

Demand Generation Manager

Great to meet you! I’m Elizabeth, and I’m the one behind all the emails and advertisements you’ve been seeing. As the Demand Generation Manager at One Claim Solution, my mission is to connect with contractors like you who need our services. I’m passionate about having an impact on others and I bring a wealth of experience in demand generation and marketing strategy to create moments of delight, curiosity, and education for you.

Prior to One Claim Solution, I had the privilege of building marketing departments from the ground up at companies in a variety of industries, including IT consulting, first protection, and healthcare. Personally, I love being outdoors, playing Dungeons and Dragons and board games, singing, and traveling.

Alisha Yartzoff

Director of Contractor Success

Welcome! I’m Alisha, and I’m here to champion your success as the Director of Contractor Success at One Claim. With a passion for helping contractors thrive, I bring a wealth of experience in onboarding, customer service, and account management to ensure your journey with us is nothing short of exceptional.

Prior to joining One Claim, I had the privilege of scaling SMB and Enterprise Customer Success teams at fast-growing SaaS startups. With over six years of experience at companies like Mavenlink, Teamwork, and ServiceTitan, I honed my expertise in building high-performing teams and fostering proactive, consultative relationships. This background has equipped me with a deep understanding of the challenges faced by businesses like yours, and I’m dedicated to helping you overcome them.

Eric Terry

CTO

Hi there, my name is Eric! I am the Chief Technology Officer here at OCS, spearheading our technical strategy. I have a background in computer science, graduating cum laude from BYU-Idaho with a Bachelor’s degree in Computer Information Technology.

Before coming to One Claim, I served as the Director of Engineering at Slingshot Technology, Inc., a company later acquired by WorkWave in 2021. My professional journey has spanned both emerging startups and established corporations, with a steadfast focus on cultivating high-trust, low bureaucracy teams and innovating technology using agile methodologies.

In my free time, you can find me flying drones, enjoying the outdoors, and spending time with my family.

Cam Smith

COO

Hello, my name is Cam, I’m the COO of One Claim Solution! I come from a management consulting background (Bain & Company) and hold an MBA from the University of Michigan. I have worked at a wide variety of organizations, from Fortune 500 to small-cap, in an equally wide variety of industries. I have over 15 years of experience in operations and strategic growth, and I have spent much of my career focused on developing high-performing tech-enabled service organizations through early stage and high growth phases.

Outside of work, my wife Brittny and I have four kids, ages 13 to 6. As residents of Mesa, Arizona, we love to ski and explore the national parks of the southwest!

Dan Doud

CEO

Hello, my name is Dan, and I am the CEO of One Claim Solution. I am super excited by everything we are doing at OCS to be the market leading insurance billing specialist that advocates on behalf of our restoration contractors. 

My professional experiences are predominantly corporate in nature. My career started at General Electric in finance and accounting. Immediately prior to joining OCS, I spent time as an investor at Bondcliff Partners and management consultant with Bain & Company. I also hold an MBA from the Kellogg School of Management at Northwestern University and got my BS in finance and accounting from Northeastern University.

Outside of the office, I enjoy spending time with my wife, two young children, and our family dog, Whiskey. We live in Charleston, SC and take advantage of the beautiful weather by spending as much time as possible outside at the beach or adventuring around town

Josh Ehmke

Co-Founder and General Counsel

Hi, I’m Josh! In 2016, I co-founded One Claim Solution with my partner Jeremy Traasdahl, and I serve as General Counsel of One Claim Solution. Working in the restoration industry, Jeremy and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to see our company grow and to advocate for our clients as general counsel.

Outside of my passion for helping the restoration industry, I enjoy spending time outdoors, fly-fishing, hunting, skiing, and coaching my kids’ baseball teams. I’ve been married to my amazing wife for 20 years and we have a beautiful family of 5 children.

Jeremy Traasdahl

Co-Founder

Hey, I’m Jeremy! In 2016, I co-founded One Claim Solution with my partner Josh Ehmke. Working in the restoration industry, Josh and I saw contractors struggling to get paid quickly and fairly and we knew there was a need for change. We founded One Claim Solution to be this change and it’s been my privilege to lead our amazing team.

Prior to One Claim Solution, I started my career as an inside sales rep for Avnet, then moved to Pepsico as a district sales manager. Outside of work, I love spending time with my wife and four children, two boys and two girls!