Who We Serve
We advocate for restorers.
Getting paid is one of the most challenging aspects of running a restoration company. Justifying your costs, equipment, and labor with the insurance adjuster can be an onerous process.
But most restoration contractors don’t have the time or bandwidth to communicate and follow up on invoices regularly. This leads to restorers settling for significantly less than they billed simply because they need to get paid.
One Claim Solution helps bridge that gap. We help restorers process their insurance invoices, and work with adjusters to achieve a fair outcome that gets the restorer paid quickly and fairly.
Accelerate cash flow and improve profitability while focusing more on what matters the most – running your business.
It takes way to long to get paid … 45, 60, sometimes 75+ days! You have to pay your employees and your bills. You need to have the liquidity to cover operating expenses and supplies. But your collectors don’t care how many outstanding invoices you are waiting to collect.
If you have a stack of invoices that are stuck in processing with the insurance adjuster, you are hindering your company’s success and ability to grow. OCS helps restorers obtain a more reliable cashflow by:
- Routinely following up with adjusters on your claim
- Immediately addressing all questions from the adjuster
- Providing additional documentation or justification for your invoice
- Working cooperatively with adjusters to reach an agreement quickly
Restorers often front the cost of restoring a property with the expectation that the insurance company will reimburse them after the work is complete. But how confident are you that you will get paid a fair amount for the work you performed?
We get it – insurance adjusters need to protect the interest of their insured. Sometimes they require additional documentation or support to justify paying your invoice. And as restorers, you may be invoicing incorrectly, leaving money on the table.
OCS improves profitability on two fronts:
- Evaluating your existing billing and invoicing practices to identify opportunities for improvement
- Working with the adjuster to justify your invoice to support the invoiced amount
Your team spends a ton of time and effort working with adjusters. And unless you have a dedicated team, it comes at a high cost and hinders the growth of your company. Working with insurance adjusters to get paid can feel like a full-time job, but most of the time this is handled by someone wearing multiple hats. And it’s common to accept a low offer just to settle so you can focus on other priorities.
OCS takes the entire invoice submission and followup process off your hands. Insurance billing resources are reallocated, or removed altogether! This frees up your team to focus on other items, resutling in more efficient business operations that can create new opportunities for growth.
How to Get Started
Support From Invoice Submission to Payment Collection
Schedule An Intro
Jump on a call with our team and help us better understand your restoration business.
Ask us anything you want – we will probe a bit, too.
Share Some Data
Provide us with your work authorization, contract and basic data on your insurance invoices.
We’ll analyze this to see where and by how much we can add value to your invoices.
Review our Offer
Reconnect live to talk through your Baseline Review Package, which includes specifics on our service offering and pricing.
If you’re ready to move forward, we’ll send you a billing agreement to review and execute.
Prepare for Onboarding
Then, we’ll ask you to modify your work authorization, pricing, and documentation practices – these changes enable us to do our best work for you.
We’ll also request basic customer service- and billing-related information.
Kick-off with OCS
Hop on a call with us one last time to review any open questions.
From then on, send your invoices and claim documentation to us – not the carrier. We’ll take it from there!
