When restoration contractors begin a partnership with One Claim Solutions, one of the first things that happens is they are introduced to their account manager, sometimes also referred to as their Contractor Success Manager. Account managers play a fundamental role in their contractor’s relationship with OCS. Here’s a look into a day in the […]
Running a restoration business involves balancing a range of responsibilities, all the way from on-site work to personnel management to insurance claims. Knowing when to take the plunge and start outsourcing a role can be tricky. Connor Trahan, an Account Executive at OCS, works every day with restoration contractors considering outsourcing. Here’s his advice for […]
For most restoration businesses, the bulk of their revenue comes from payouts from insurance carriers. Trying to secure payment from carriers can be frustrating. It’s not uncommon for the period between a job’s completion and payment to drag on for months. So what can restoration contractors do when they’re dealing with an insurance company that’s […]
Managing insurance claims and dealing with adjusters can take up a lot of your bandwidth at a restoration company. At a certain point, if you want your business to continue to grow, hiring someone to manage your claims is a necessity. At One Claim Solution, we have an entire team dedicated to claims management, so […]
In the ideal world of restoration contractors, every insurance payout for the jobs they’re working on goes directly from the provider to them, skipping the policyholder completely. Unfortunately, sometimes insurance payouts end up with policyholders, complicating payment collection. If you’re a restoration contractor that’s faced this problem before, here are some tips from OCS Senior […]
Navigating dealing with carriers and getting paid can be one of the most difficult parts of being a restoration contractor. Fortunately, these challenges become more manageable when you understand the legal tools you have at your disposal and the right ways to use them. From the restoration industry legal experts at One Claim Solution, here’s […]